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The Fonds de Garantie des Dépôts et de Résolution (FGDR), created by law in 1999, protects clients when a banking institution fails. The Deposit Guarantee compensates depositors for an amount up to €100,000 per person, per institution. The Investors Guarantee compensates up to €70 000 per person, per institution, for securities (stocks, bonds, ). The FGDR can also intervene on a Resolution basis, before the institution fails. The English PDF Plaquette Number of inactive accounts opened in our banking establishment as of 30/04/2018 : 2 Deposits and assets total amount on these accounts as of 30/04/2018 : 3 824,35 € Number of accounts whose deposits and assets are deposited with the CDC and their total amount : 0 In enforcement to the article L.621-19 of the Monetary and Financial Code, since the foundation of law is required, client’s individuals or legal persons of RBC Investor & Treasury Services France have the possibility to recourse to the Mediator of the Financial Markets Authority. The address is: The client has (article 34 of the law of January 6, 1978) a right to access, modify, rectify and delete data concerning him, that he may exercise at any time with Paris RBC Investor & Treasury Services, 105 rue Reaumur 75002 Paris. France will investigate all complaints diligently, fairly and impartially and seek a reasonable and prompt complaint handling in full compliance with the provisions of the applicable regulations. maintains and operates clear internal policies and procedures for handling complaints which care for objectivity and for ascertaining the truth. All complaints must clearly indicate the customer’s contact details and include a description of the reason for the complaint. The complaint must be process for a maximum of 2 Months. If your complaint was not resolved to your full satisfaction by RBC Investor Services Bank S. They can be lodged by email to your regular client contact (Client Manager) at RBC Investors Service Bank S. A., you have a right to file a request for an out-of-court complaint resolution with the Autorité des marchés financiers. The AMF is competent to receive complaints from customers of the professionals subject to its supervision and to act as an intermediary in order to seek an amicable settlement of these complaints. The request must be filed with the AMF in writing, by post, by fax or by email, or online on the AMF website. INTERAC en ligne est un mode de paiement en ligne scuris et facile qui vous permet de magasiner en ligne et de rgler vos achats dans Banque en direct, directement mme votre compte bancaire RBC. Interac en ligne vous offre les avantages suivants : Il n'y a pas, pour l'utilisation de Interac en ligne, de frais outre les frais qui s'appliquent habituellement en vertu de votre forfait de services pour les paiements effectus par le service Banque en direct. Lorsqu'elle traite votre paiement Interac en ligne, RBC Banque Royale ne transmet aucune information financire au commerant en ligne. Bien que nous fassions tous les efforts ncessaires pour que Banque en direct soit scuritaire lorsque vous faites des paiements au moyen du service Interac en ligne, nous vous recommandons de lire nos conseils en matire d'informatique sans risque en visitant notre site sur la scurit sur le Web avant d'utiliser ce service, pour vous assurer de prendre les mesures ncessaires pour que votre ordinateur soit bien protg. Rbc banque royale service client rbc canada en ligne Transfer money using the RBC Mobile app or through RBC Online Banking - instantly and for free 1 - between your Canadian and U. S. RBC accounts. Pay U. S. bills in seconds - from Canada or the U. S. Get cash at over 50,000 no-fee 2 ATMs across the U. S. La Banque en direct Achetez et gérez votre CPG en direct. Les clients de RBC Banque Royale peuvent maintenant acheter des CPG non enregistrés, modifier les instructions à l'échéance et changer les coordonnées de versement des intérêts par voie électronique ! Les clients de RBC Banque Royale peuvent maintenant acheter des CPG non enregistrs, modifier les instructions l'chance et changer les coordonnes de versement des intrts par voie lectronique ! Il suffit d'effectuer quelques tapes simples pour modifier son compte CPG non enregist ou y cotiser par l'intermdiaire de Banque en direct : Pour acheter d'autres CPG en direct ou modifier un CPG non enregistr, vous devez tre inscrit Banque en direct et possder un compte CPG. Si vous tes dj un client de Banque en direct, vous pouvez ouvrir une session ds maintenant. Si vous n'tes pas inscrit Banque en direct, vous pouvez vous inscrire immdiatement. La Banque Royale du Canada est la plus grande banque du Canada, et l’une des plus grandes banques du monde par sa capitalisation boursière. Elle est l’une des principales sociétés de services financiers diversifiés en Amérique du Nord et offre, à l’échelle mondiale, des services bancaires aux particuliers et aux entreprises, des services de gestion de patrimoine, des services d’assurance, des services aux investisseurs et des produits et services de marchés des capitaux. Elle compte environ 80 000 employés à temps plein et à temps partiel au service de plus de 16 millions de particuliers, d’entreprises, de clients du secteur public et de clients institutionnels au Canada, aux États-Unis et dans 35 autres pays. Pour en savoir plus, rendez-vous au com/francais/‎ RBC contribue à la prospérité des collectivités en appuyant un large éventail d’initiatives communautaires par des dons, des investissements communautaires et le travail bénévole de ses employés. Pour obtenir de plus amples renseignements, allez au com/collectivites-durabilite/Pour en savoir plus sur ce que votre organisation peut faire pour appuyer l’écosystème des entrepreneurs d’Ottawa, veuillez communiquer avec Kara Eusebio, associée et chef-concierge, à [email protected]

Vous pouvez profiter de la commodit et du contrle de Banque en direct sans aucuns frais d'accs. Pour parler un reprsentant de RBC Banque Royale du compte le mieux adapt vos besoins, composez le 1 800 ROYAL 0-6 (1 800 769-2506). Si vous tes l'tranger et dsirez adhrer, composez le (506) 864-1555. As a Private Banker with RBC Wealth Management, Phuong Nguyen provides comprehensive wealth management and financing strategies for domestic and international high-net-worth business owners, executives, families and organizations in Vancouver and the Lower Mainland. With over 13 years of experience in the financial industry, Phuong helps clients with her in-depth knowledge and valued advice on integrated wealth management solutions to simplify and enhance their lives. Prior to becoming a Private Banker, Phuong worked as a financial planner and small business advisor, both of which provided her with an ideal foundation for assisting clients with their unique and varied needs. By collaborating with external partners and advisors across RBC she can deliver customized and complex solutions to meet her client’s financial goals. Phuong and her team aim to build long-term relationships with their clients based on integrity, trust, communication, and confidentiality. They further aim to differentiate themselves through dedicated and exceptional service, and consistently delivering results for their clients. Phuong holds a Bachelor of Science degree from the University of Manitoba, and the Certified Financial Planner (CFP) designation. She has been recognized by RBC as an outstanding performer having received both the RBC CARE and RBC Gold awards during her career. Phuong was born in Ho Chi Minh City, Vietnam, raised in Winnipeg and moved to Vancouver in 2003. She is currently Treasurer for the Executive Board of the Killarney Gators Swim Club and has been a swim official for the Special Olympics. When not working, she enjoys travelling the globe with her husband and two children, and supporting her son as he competes in swim meets across the province. Since 1996, Janny Chan has brought a wealth of experience in the financial services industry to her role as Private Banker in Vancouver. She provides in-depth financial advice to senior executives, business owners and their families, designing sophisticated banking, investment, and flexible short- and long-term credit solutions to meet their often-complex needs. Chan has been recognized with several awards throughout her career for her dedication to client service. She provides comprehensive financial management for private clients and their families throughout the West Coast. Working with a team of RBC specialists in Canada and in key markets worldwide, Ms. Chan is able to offer a complete range of services—including investments, business banking, estate planning, and domestic and international trusts—to meet each client's total wealth needs. She also consults with her clients' legal, tax and insurance advisors when appropriate, to ensure that each client's complete financial picture is being addressed. Chan is a Personal Financial Planner and a Certified Financial Planner. She holds a Business degree with specializations in Finance and Management Information Systems from Simon Fraser University. An avid volunteer with several community organizations, Ms. She is married and a busy parent to two young children. Jamie Ferguson brings over 18 years of financial experience to his role as Private Banker serving business owners, entrepreneurs, high-net-worth clients and their families throughout the Vancouver Area. Ferguson and his team – who include a dedicated Private Banking Associate and Manager, Credit Structures – collaborate with a variety of partners throughout RBC to deliver tailored, personalized banking packages and high-end credit vehicles. As per each client’s unique circumstances, these packages may include specialized wealth management planning, business owner planning, estate planning and domestic and international trust structures. Ferguson’s background as a Chartered Accountant and 10 years at major global accounting firms providing Canadian and U. tax advice to high-net-worth individuals in Toronto and Vancouver have helped him demonstrate a strong understanding of his clients’ complex financial concerns. Prior to his role of Private Banker, he spent several years developing comprehensive financial plans for high-net-worth clients of RBC as Financial Planning Specialist in Vancouver. His experience, technical depth and service orientation allow him to customize his approach for each client’s situation and stage of life. He is particularly well-suited to assist clients navigating life transitions such as business succession and immigration. Ferguson has achieved a number of financial industry designations, including Certified Financial Planner (CFP) and Trust and Estate Practitioner (TEP), and has both completed and taught CICA in-depth tax course. He has completed the Family Enterprise Advisor (FEA) program at UBC, a multi-disciplinary course designed for advisors working with family businesses. He also holds a Bachelor of Arts from Queen’s University, a Bachelor of Business Administration specializing in Automotive Dealership Management from Northwood University in Michigan, and a Master of Management and Professional Accounting from the University of Toronto. Married with two young children, he enjoys skiing, biking and swimming with his family. He is a member of Team Finn and sits on the Board of Directors for the Team Finn Foundation, a registered charity raising funds and awareness for pediatric cancer research. As a Premier Banking Advisor for Vancouver, Wendy Mah works as a single point of contact, providing banking and credit solutions for select clients of Wealth Management Canada and their families. Partnering with Investment Advisors and Counsellors across the region, she provides personalized service and tailored advice to help clients save time and effectively manage their day-to-day banking needs. With 12 years of experience in financial services with RBC, Wendy is respected by her clients, her peers and the industry, and has received top performer recognition. Wendy is committed to giving back to her community and acts as a coach for Little Mountain Baseball, as a volunteer member for Ascend Pan Asian Leaders Vancouver. She also participates in various fundraising campaigns for the United Way and Champion for Children’s Hospital. Born in Vietnam and raised in Hong Kong and Vancouver, Wendy holds a Bachelor of Arts Degree, major in Sociology and Communication from Simon Fraser University. She currently resides in the Vancouver area with her husband and two children and when she isn’t hard at work for her clients, you’ll find her spending time outside, hiking, running and working on her golf and tennis games. She also enjoys traveling and learning about other cultures. As the Will and Estate Advisor for the Vancouver and Okanagan regions, Rick brings an approach to estate planning that centers on understanding and addressing the unique needs of each client, working collaboratively with both the client and their trusted advisors to help craft a comprehensive, effective estate plan that meets their particular needs. A graduate of Simon Fraser University with a Bachelor of Arts degree and a law degree from the University of Victoria. He is currently a member of the Law Society of British Columbia, the Wills and Estates Subsection of the Canadian Bar Association (BC), and the Society of Trust and Estate Practitioners (STEP). Rick joined RBC Estate & Trust Services from private practice and brings over 15 years of experience as a full time estate planning lawyer with a downtown Vancouver law firm. He has extensive experience dealing with all facets of personal estate planning, including wealth preservation, asset protection, income splitting and tax minimization issues. During that time, Rick also dealt with court appointed committees for incapacitated individuals, and matters arising from the administration and wind up of estates. Whether clients hope to protect a disabled heir, incorporate succession planning for their business, address the unique concerns arising from second spouses and blended families, minimize family conflicts, or deal with beneficiaries or assets that are situated outside of Canada, Rick can help craft a tailored estate plan that meets their individual needs. The combination of his professional expertise and his commitment to provide practical solutions makes Rick an invaluable resource for both clients and their financial advisors. As a Senior Trust Advisor, Lois Yonash serves clients throughout British Columbia and is located in the Vancouver office. Lois provides a wealth of knowledge relating to trusts and their administration. With a career focus on client relationships, she is dedicated to her clients and provides a personalized service tailored to their specific needs. A graduate of Edgewood College in Madison Wisconsin with a Bachelor of Arts (BA) degree and a Masters in Business Administration (MBA) Lois has continued to deepen her knowledge and expertise while attending industry conferences and educational courses. Lois works with individuals, families and businesses to provide customized estate, trust and incapacity solutions. Whether it is helping someone to settle an estate, establishing a trust to ensure the successful transfer of family assets, or arranging to assist with the administration and responsibilities for a Power of Attorney, Lois can help. With more than 20 years of industry experience, Lois brings to each client the necessary skill set to provide both the technical expertise as well as the genuine understanding of the emotional complexities that underlie these issues. Lois understands that no two clients are the same and so together with her RBC Estate & Trust Services partners she can find the solution that’s right for you. Rbc banque royale service client rbc bank open sunday RBC One provides consolidated access to RBC Investor & Treasury Services’ products and services globally – featuring convenient access to portfolio, settlement, financial and operational information and tools. Access to instruction capabilities offers a secure, fast and effective way to process and monitor trade activity in real time - 24. Whatever you need, RBC Royal Bank has a wide range of personal banking products, services and tools to help you manage your finances, save for retirement, buy a home and much more. Transfer money using the RBC Mobile app or through RBC Online Banking - instantly and for free 1 - between your Canadian and U. S. RBC accounts. Pay U. S. bills in seconds - from Canada or the U. S. Get cash at over 50,000 no-fee 2 ATMs across the U. S. 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